Internet reviews influence how consumers make decisions about which restaurants to frequent, which hotels to stay at and which contractors to use. Provided the importance of online reviews, it is critical that businesses actively manage and monitor their online reputation.
In any service oriented business, negative feedback is inevitable. When a business receives a legitimate negative review, it should be responsive to the feedback. However, when a business receives a false or misleading review, it can impact a company’s reputation and harm a company’s bottom line. We represent businesses of all kinds, from doctors to contractors, who have been the victims of malicious and untrue online reviews. Our attorneys aggressively pursue those who publish false posts and seek the removal of such content from the Internet.
Online reputation concerns are not limited to businesses. It is increasingly important for individuals to also manage the content that appears on the Internet about themselves. If you are the victim of false or defamatory content or the victim of damaging online content, such as nonconsensual sexual photographs (revenge porn) or Internet harassment, contact our office to see how we can help you.